Responsible gambling

At Caliente Casino, we understand the importance of responsible gaming practices to ensure that our players enjoy their time on our platform while minimizing potential harm.

Deposit LimitsYou can set a deposit limit for yourself through your account settings. This will prevent you from making additional deposits beyond your specified amount. You can also reduce or remove your deposit limit at any time if needed.

Time-Outs and Self-Exclusion

• Short-Term Time-outs: If you feel like taking a break, you can activate a short-term time-out to pause your account for a set period (e.g., 24 hours, 7 days).
• Longer-Term Self-Exclusion: In cases where self-control is challenging, you may choose to exclude yourself from the platform for an extended duration.

Account Tools and SupportTo assist with responsible gaming, our website features a range of helpful tools:

1. Session reminders: Set your desired playtime limits within each session.
2. Short-term time-outs (24-48 hours): Brief intervals of restriction if you need to step away.
3. Long-term self-exclusion: Extended account restrictions for enhanced control.

Additionally, we encourage players to reach out to our support team directly via live chat or email for help with responsible gaming options and further assistance.

External Support OrganizationsFor expert advice on managing problem gambling issues, please visit:

1. Problem Gambling Help Lines: Find regional services in your country.
2. National Problem Gaming Hotline (Canada): Dedicated line offering confidential support.

We are committed to providing a safe environment for our players and strive for constant improvement through adherence to industry standards and international best practices regarding responsible gaming protocols.